Rental Policy & Information
OFFICE HOURS: Our office is available from 9:00 am to 8:00 pm seven days a week. We are available after hours for emergencies only (plumbing and heating issues).
RESERVATIONS: You must be at least 21 years old to rent our cabin. You must provide a valid driver's license at check-in. Payment is expected at the time of reservation of our cabin. An additional $200.00 refundable deposit will be required at the time of your reservation. Deposits will be refunded to the card on file after check out, provided there isn't damage to the cabin. Reservations which are changed 2 or more times are subject to a $25.00 reservation change fee. All cancellations will incur a 5% handling fee.
INDEMNIFICATION AND WAIVER: Deer Cabin Proiperties, LLC maintains its properties with the utmost care and regard for our guest safety. All guests are responsible for their own actions during the course of their stay and agree to indemnify and hold harmless Deer Cabin Properties, LLC for any accident or occurrence in or on the Premise.
MINIMUM STAY REQUIREMENT: There is a 2-night minimum stay requirement for cabin rentals on weekends and a 3-night minimum stay may apply on holidays.
HOLIDAY LIST: The following holidays are subject to Peak Season Cabin Rental Rates and require a 3-night minimum stay. Check-ins will not be permitted on the actual day of the Holiday. Please call for all Holiday rates and confirm 3-night stay requirements. Other holiday restrictions may apply.
- Memorial Day
- Independence Day
- Labor Day
METHODS OF PAYMENT: Deer Cabin Properties, LLC accepts Money orders, Visa, Mastercard, Discover and American Express credit cards for cabin rentals. A credit card is required at the time of reservation which will be kept on file for any damages to the property and for the pet and any security deposits.
CANCELLATIONS: All cancellations will incur a 5% cancellation fee and the additional fees will apply as follows: A 90% refund will be given with a minimum of 14 days advance notice. 7 days a 75% refund, and 3 days or less advance notice there will be No Refund. No refunds will be issued for cancellations due to weather.
REFUNDS: No refunds will be given due to weather conditions or for early departures. We recommend a 4-wheel drive in the winter season. Your unit will be inspected prior to your arrival. Deer Cabin Properties, LLC will not issue refunds in the event of mechanical failures or absence of any item, or for any public utility problem. No student groups, house parties, or receptions are allowed. If guests are found to be having a party, they will be asked to vacate the unit and no refund will be given. Absolutely no fireworks shall be set off on the properties. At no time should furniture be moved inside or outside the cabins. We expect the cabin to be left as you found it and a $35.00 per hour cleaning fee will be charged for cabin cleanups that are excessive. We want all guests to enjoy our cabin, so please leave the cabin as you found it.
DISCOUNTS: Only 1 discount can be applied to a cabin rental. Discounts may not be combined nor can they be applied to special packages.
PETS: Pets are not permitted at any time. Discovery of an unauthorized pet will result in a $100.00 fee charged to the credit card on file.
SMOKING: Smoking is prohibited inside the cabin. The discovery of smoking inside a cabin will result
in a $300 fee charged to your credit card.
EQUIPMENT AND FURNISHINGS: Calling cards must be used for long-distance calls. Local and emergency service is available. Incoming calls may be received. Equipment failures and problems with the unit must be reported immediately. Our
emergency number(s )should be used after hours for emergencies such as no heat, no water, etc. Other equipment failures such as hot tubs, gas fireplace, TV, etc. should be left on our office voicemail. Repairs will be made as quickly as possible.
LINENS AND SUPPLIES: Bed linens and bath towels are provided along with basic kitchenware and utensils. We supply trash bags, paper towels, bathroom tissue, dish, and hand soap. Personal items such as shampoo, bar soap, or hair dryers are not supplied so please bring your own. Hot tub towels are not routinely supplied. You may also want to bring a flashlight and lighters.
OUTDOOR GRILLS: Most cabins have charcoal grills. For charcoal grills, you must bring your own charcoal and starter fluid. Propane grills are available at Bethel Ridge Retreat and Bearadise Ridge.
FIREPLACES: Gas or wood-burning fireplaces are not to be used from April 15th through September 1. Gas fireplaces are not supplied with propane from May-August. At no time may you cut wood on the premises. If you bring your own firewood it must be bundled and cut. There is firewood available for purchase at the cabin for $6.00 per bundle. You may contact our office to order in advance of your stay. A minimum of 2 days advance notice is required. Please follow all safety precautions which are posted at the cabin for proper fireplace use. All dampers should be opened when the fireplace is in use and never should a fire be left unattended in a cabin.
OCCUPANCY AND HOUSEKEEPING: Please limit occupancy to what is posted on each cabin's description. Our occupancy rates apply and will be charged if additional people are discovered. Outside guests are not permitted at the cabins. Hot tub covers must remain on the hot tubs and we require that all trash be placed in the outside containers at check-out and latch the lid in place. Please do not leave loose trash inside the outdoor receptacles or a $75.00 clean-up fee will apply. A $35.00 per hour cleaning fee
will apply to any cabin left excessively dirty.
HOT TUBS: Your hot tub may not be a full temperature upon your arrival. Hot tubs are drained and sanitized and take will take hours to heat to full temperature. Hot tubs should not be used at temperatures greater than 104. Please follow all safety instructions posted at the cabin. Our Guests are not permitted to change any settings other than the temperature and jet settings. A $100 cleaning fee may apply to hot tubs left excessively dirty.
